Certificate in Tourism & Hospitality

The Certificate in Tourism & Hospitality is a job-oriented course designed to prepare students for careers in the travel, tourism, and hospitality industry. This course provides basic knowledge and practical skills required to work in hotels, resorts, travel agencies, airlines, and tourism services. Students learn about hotel operations, front office management, housekeeping basics, food and beverage service, and customer handling. The course also introduces learners to tourism fundamentals such as travel planning, tour operations, ticketing basics, and destination knowledge. During the training, students gain hands-on experience in hospitality services, guest interaction, reception duties, booking procedures, and service etiquette. Emphasis is given to communication skills, grooming, teamwork, and professional behavior, which are essential in this industry. Learners are trained to handle guests politely, solve customer queries, and provide quality service. The course also includes basic knowledge of hospitality safety, hygiene standards, and workplace discipline. After completing the course, students can work as hotel front office assistants, housekeeping staff, guest relations executives, travel consultants, tour assistants, or hospitality support staff. Opportunities are available in hotels, restaurants, resorts, travel agencies, cruise services, and tourism departments. The Certificate in Tourism & Hospitality is ideal for beginners and students who want to build a career in the fast-growing hospitality and tourism sector.